University Place Cleaners terrible customer service and damage to clothing

Tampa, Florida 1 comment
Not resolved

We brought shirts to University Place Cleaners, 8409 Honore Avenue, University Park, FL, 34201, in University Park (Sarasota), Florida.After six months, one shirt was returned with a hole in it.

When we pointed this out to the company, they accused us of making up that we had brought it to them at all, though they also admitted we had been coming regularly for six months. In addition to accusing a regular customer of lying when we filed our first and only complaint, they then offered a ten dollar credit for a dress shirt. Ironically, when we were in to address the issue, a person was in front of us complaining that a hem of a garment was not sewn correctly.

When we asked to speak to the owner, we got the runaround, they were not available, and no one else could make a decision.What a terrible, disrespectful, business.

Review about: Dress Shirt.

Comments

DarfBlat
#337279

Fantastic review. I had the same problem. :(

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